Motherhen201kM
Hello and thanks for reaching out again. Sorry to hear the game is continuing not progress for you.
To progress in Viola’s Diner, we must complete levels and fulfill story tasks like upgrading decorations or finishing chapters. Levels unlock new chapters, and tasks unlock badges and diner upgrades.
There is an avid Pogo player who uploads videos online as they progress through the game, please take a moment to view a few videos here to see if you may be missing something that needs to be done > Card Scramble: Viola's Diner Walkthrough - YouTube
Additionally, there are players who have reached out on the official Forums for Card Scramble: Viola's Diner with lots of helpful hints and guidance here > Games Forums Home | Card Scramble: Viola's Diner Feedback - Page 7 and you can post a general question of your own from the main page Pogo Forums Viloa's Diner
If you continue to have an issue, please provide a screenshot of what your task phone and diner look like 🧐