sweet tooth town - Unable to upgrade

I am unable to upgrade to play out of stock levels. I have over 50,000 coins. Do I have to purchase more in order to upgrade. When I click on upgrade it says yes but won't let me play and only says yes. Help!!!

[CM edit - Updated title for clarity]

EA_Arrenai
5 years ago
Hey there, @RNM64107679.

Any extra level 'spaces' in the shop will show as Out of Stock, even if those levels aren't released yet.

One thing you can check, however, is in construction mode. If you see the up arrow on any of the shops in construction mode, then there are upgrades available. If not, then you can click on the shop to see if there are any prerequisites. If there's not in either case, then you already have all of the available levels for the moment.

Arrenai 🐱

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9 Replies

EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @RNM64107679.

There are some stores that aren't 'full', so some areas do have to remain out of stock. What levels are currently available for a store is dependent on which store.

Do you know which store, or stores, you're running into the issue with? I'll be happy to see if it's already unlocked to all available levels for you.

Arrenai 🐱

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RNM64107679
5 years ago
It is in all stores. I have all the stores that I purchased with coins and had to buy gems. So it is with all the stores. Thank you for your quick response. Hopefully, I will have another quick response on this.
Shelley Krick
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @RNM64107679.

If you have all the shops and there's no tier upgrades available, then it's possible you have hit the current max level in all of the shops.

Pogo games are regularly updated, so I would keep an eye on the Pogo Blog for additional game updates as they're made available.

Arrenai 🐱

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RNM64107679
5 years ago
The problem is that I cannot go on to out of stock levels, not that I have completed everything. I do have all the shops but I am unable to get to out of stock without getting the message that I need to upgrade. When I hit yes, nothing happens. So do I need to purchase coins or not?
Shelley Krick
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @RNM64107679.

Any extra level 'spaces' in the shop will show as Out of Stock, even if those levels aren't released yet.

One thing you can check, however, is in construction mode. If you see the up arrow on any of the shops in construction mode, then there are upgrades available. If not, then you can click on the shop to see if there are any prerequisites. If there's not in either case, then you already have all of the available levels for the moment.

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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RNM64107679
5 years ago
Okay then, guess I will just have to wait. I love this game a lot. Looking forward to those out of stock levels coming.
Thanks
Shelley Krick
shetttt
4 years ago
@RNM64107679 2 years later, still out of stock.
kit1chat
1 year ago
how do i upgrde
EA_Illium
EA Staff (Retired)
1 year ago
Hey Pogo Community,

This post has gotten pretty old at this point, and the team has worked to bring several changes since this thread first started.

Due to our efforts to keep Answers HQ up to date, with the latest relevant information. I will be locking this thread for further replies.

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Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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