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bklynwomanaf's avatar
bklynwomanaf
Seasoned Newcomer
5 months ago

Trizzle and Jigsaw Treasure Hunter

Trizzle will not open and there is no gameplay. I always have to more to FireFox to play this which I really don't like doing, also Jigsaw Treasure Hunter with this gameplay, the game opens and I can open move two puzzle pieces and then the game stops working.

1 Reply

  • bklynwomanaf​ 

    Hello! I understand your frustration with needing to switch browsers for different games. Since Firefox works fine for Trizzle but you're having issues in Edge, this points to Edge configuration issues. 

    Would you mind trying some Edge-specific troubleshooting? Try each step, then check if the game loads properly. If it works, you're done! If not, move to the next step 🙂

    Disable Hardware Acceleration:
    Edge Settings → System and performance
    Turn OFF "Use hardware acceleration when available"
    Restart Edge completely
    Test both games

    Check Edge's Enhanced Security:
    Settings → Privacy, search, and services
    Scroll to "Enhance your security on the web"
    Either add pogo.com as an exception OR turn off temporarily
    Test games

    Adjust Tracking Prevention:
    Settings → Privacy, search, and services
    Under "Tracking prevention"
    Change from "Strict" or "Balanced" to "Basic"
    Refresh and test

    Clear Edge Cache and Cookies:
    Settings → Privacy, search, and services
    "Choose what to clear"
    Select "Cached images and files" AND "Cookies"
    Clear and restart Edge

    Disable ALL Extensions:
    Click three dots → Extensions
    Toggle OFF all extensions (especially ad blockers)
    Even Microsoft's own extensions can interfere

    Update Graphics Drivers:
    Device Manager → Display adapters 
    Right-click your graphics card → Update driver 
    Choose “Search automatically for drivers”
    Restart your computer 
    Test both games

    If you are unsure of any of these steps - you can search online for video tutorials or guides that will give detailed explanations and guidance. I hope everything works out for you and please feel free to post again and let us know how it goes!

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