Every time I go to sign in, I get the message that you need to send a verification code to my email address. I go get the code and enter it in the spot for it AND I check the box saying to remember my device. Why then am I having to use a verification code each and every time I sign in. It's gotten quite annoying now. Make it stop!
Here is some info I found on the forums, it tells you how to turn it off. Read through the first post from Pogo_Spike and follow the instructions.
I attached what happened when I hit the link you sent.
I have had a problem for months with trizzle, the dolls stick on every thing, edge, chrome, vivaldi, opera, firefox, brave, nothing has helped, i have tried everything i know to do, i have a month and a half left on my subscription, i do not know if i want to renew, i reached out to ea and posted, another player was the only one who answered me. i tried to find the right troubleshooting help but couldn't find it, this time mod jada told me how to find help, the old pogo was easy to navigate, the new pogo is NOT!! i HATE the new pogo navigation, you should give people who are paying 40.00 a year a choice. please consider what i am saying, pogo took away the fun from pogo, it was fun, the chat, friends, games everything was fun but the new pogo is no longer fun. listen to your subscribers!
please fix trizzle and yes, i have updated windows on my desktop
(i posted this in its own post but i have still not gotten any response, i saw where this has been responded on lately. i do not know how to get pogos attention, this has been going on for months and no response from pogo)
Sorry, it worked for me.
Hopefully this one works...
https://help.ea.com/en/help/account/ea-login-verification-information/
Follow the directions but instead of turning on, turn off.
I'm not a pogo employee, I just help out with answers when I can. I don't know how to fix your trizzle issue, the game works perfectly for me. Have you tried contactacting Pogo via the CONTACT US option?
Thanks that 1 worked!
i believe i tried in like january or febuary, i found the troubleshooting area posting on your post because i saw how pogo had responded to you, they do not seem to respond to me, my subscription expires just before th ned of july, if they do not answer me i wont renew, I will try to use the contact button tomarrow just to be able to say i tried everything and gave them a chance to answer, si far, other player have answered and pogo hasn't. Pogo needs to remember that we are their customers, therefore, they should try to provide help to their customers in a timely manner
thank you and may God bless
Community ManagerCommunity Manager
EA Staff (Retired)
