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1 Reply

  • shipleyw949​ 

    Hello! Games may not load on your Amazon Fire Tablet due to a combination of browser compatibility issues, hardware limitations, or outdated software.

    If you're using the Silk browser (the default on Fire tablets), it may struggle with HTML5-based games like those on Pogo. For better compatibility, try installing Google Chrome or Firefox from the Amazon Appstore, if possible.

    However, keep in mind that Fire Tablets are known for their modest memory (RAM), which can limit multitasking and cause performance issues with more complex web games. This means some games may load slowly, crash, or fail to start—especially if multiple apps or browser tabs are open.

    Browser and Network Fixes:

    • Clear your browser’s cache and cookies to ensure no corrupted files block game loading.​
    • Close unused apps and tabs to free up device memory, as limited RAM can cause apps and games to crash or never load.
    • Test your internet connection for stability and try restarting your tablet and router for a fresh connection.​

     

    Quick troubleshooting steps:

    Check for updates:

    • Go to Settings > Device Options > System Updates.
    • Tap Check for Updates and install any available updates.

     

    Clear Cache and Cookies:

    • Go to Settings > Privacy > Clear Browsing Data.
    • Select Cache and Cookies, then clear them.
    • Corrupted cache can prevent games from loading.

     

    Close Background Apps:

    • Free up memory for smoother game performance.
    • Tap the square icon to view open apps.
    • Swipe them away to close.

     

    Check Your Internet Connection- for some players games may not load due to outdated modems/routers. This is always a good idea to check periodically > 🐲 Slay the Lag Dragon: A Pogo Player's Network Guide | EA Forums - 12705760

    To sum it up, the primary reasons Pogo games struggle to load on Amazon Fire Tablets are browser incompatibility, older Fire OS versions, and hardware limitations. However, using Chrome or Firefox, updating your system, and clearing up memory can enhance the chances of successful game loading.

    Give each of these troubleshooting steps a try, if one does not work move on to the next. Hope this helps and please feel free to reply back with any further questions!

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