Skate locks up when booting - grey screen, blue rectangles

Question

I'm having a problem that i had throughout the playtest (have never booted the game successfully) and now with the new version installed. When I try to boot the game it gets through the anti-cheat but then locks up as the game tries to load. The screen that appears is shown below, the whole process is in the video (sorry for the poor camerawork).

I am running win11 pro (updated) and an AMD Ryzen 9 9950X3D processor and RTX5080.

Is there anything i can try or any other details i can provide to help with troubleshooting?

(old post here - playtest won't boot past anti-cheat, grey screen blue vertical rectangles | EA Forums - 12501296 )

(will add video shortly)

iluvconsoles · Answer

OK - not sure if this helps diagnose original problem but i went to make a video of the issue described in this post and now when i try to boot the game i get a "critical low memory error" and the game doesn't get to the point where the grey screen was previously appearing. I have 32gb of ram. I've tried rebooting and deleting and reinstalling the game.

So i guess i need to solve that problem before tackling the original problem....

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Skate locks up when booting - grey screen, blue rectangles

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