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BratPiner's avatar
8 months ago

Battlefront 2 won't launch on EA app

Battlefront 2 refuses to launch on EA app. I try to launch it, EA app briefly closes and reopens. That's it. No gaming for me, I guess.

Repairing or reinstalling both the game and EA app doesn't help. Same with clean boot. Clearing the cache, launching as admin etc etc etc doesn't help. Even reinstalling Windows 11 didn't help. People have been reporting this issue with different games for more than 3 years, yet EA still won't fix it. Marvelous. 

Case number 214802069 for reference.

18 Replies

  • Dizzywq's avatar
    Dizzywq
    New Novice
    8 months ago

    I started it via NVIDIA. Repair files. I disabled full screen optimizations from the compatibility troubleshooter. I ran it as administrator. I changed the microsoft c++ 2013 files, installed them, deleted them, did something. I also ran it with compatibility windows 8. I also updated windows. I cleared the cache. I ran the troubleshooter through windows settings. 

  • I uninstalled and reinstalled the graphics card updates. I deleted and installed nvidia. I tried to open it 50 times, maybe it opens only once.

  • I'm downloading it to a different computer, if that doesn't work I'll continue on my console until EA PLAY fixes it

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Thanks for letting us know the steps you tried. I appreciate your efforts and completely understand that it can be frustrating to go through so many steps to get your game to work. Would you be ok with sharing a DxDiag with us? 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    b0ykingki11a​ Thanks for sharing the DxDiag. The last time your graphics card driver was updated was in June 2024. I suggest to start by updating your graphics card driver and performing a Clean Boot

  • I have the same error too, tried many fix possibilities, but none of them worked... It's a shame that EA can't do anything about that, what a sad company. (and I do not think it's the fault of the owners of the game, its on EA's side, so stop asking dxdiag from everyone...)

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    I totally get how frustrating it is when nothing seems to fix the issue. The tricky part is that every PC is different, so sometimes there's no single fix that works for everyone. Asking for things like dxdiag isn’t about blaming players, it’s about trying to understand what’s going wrong in each unique setup so we can help more effectively.

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