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Jsqad345's avatar
Jsqad345
Seasoned Novice
23 days ago

Game can’t launch PLEASE HELP

I get to the menu where you push A to start the game and the game immediately crashes and brings me back to the Xbox Home Screen. I’ve tried everything and the game still isn’t working. I really want to play the game, but can’t because of this..

15 Replies

  • Jsqad345's avatar
    Jsqad345
    Seasoned Novice
    23 days ago

    I’ve uninstalled and reinstalled and I unplugged my Xbox and plugged it back in

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there, 

    I'm sorry to hear that your game is crashing. Could you please let us know which troubleshooting steps you've tried so far so we don't ask you to try the same steps again?

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