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GabiMC12's avatar
GabiMC12
Newcomer
2 months ago

I need help opening the game

I bought the game in steam like an hour ago (Win10), i have tried everything, verify the files, unninstalling ea app and even something called "frozy"(?), it only verifies the files, it pops up "preparing game" and it ain't preparing **bleep**, i'm tired and only want to try my new game

3 Replies

  • LordeShhrik's avatar
    LordeShhrik
    Seasoned Newcomer
    2 months ago

    Same Issue, mine pops up origin log in and then I try and it says unable to authenticate your account on this PC

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there. After installing the game, make sure to add it as an exception to your Windows firewall and antivirus program. If possible, use the default installation path. 

  • Kibab01's avatar
    Kibab01
    Seasoned Newcomer
    2 months ago

    I'm having the same issue where it just opens the Epic launcher and says that its "Launching the game" and does nothing. I have it allowed in my firewall as well

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