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EA_Aljo's avatar
EA_Aljo
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6 years ago

Re: Disconnect from EA servers battlefront 2

Hi there, @TearLadd 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

15 Replies

  • I have the same issue, restarted everything, still doesn’t work I get the exact same error codes. It won’t let me play online at all. Had the same issue a like 2 days ago, I was able to play online, but I was lagging and glitching and ever since that I haven’t been able to connect to another game. On Xbox 1

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hello, @xXSURBUBBLESXx.

    Try clearing your alternate MAC address with these steps:

    Go to your Xbox One Settings (Just press Start, then click Settings)
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know if that helps or not. Thanks!

  • Can confirm that didn't do anything. I use to be able to play games for hours and not disconnect once but now i can even be in a game for more than a minute before i get disconnected 

  • Yeah I'm playing on wired now. Before I would run it on wireless and it worked fine. Then It started booting me from the servers every now and then so I switched to wired and then it just started doing it more frequent so I took out the wired connection and went back to wireless and nothing changed. Just don't understand why I can play other games fine but not games that run EA servers 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @piewakerOG 

    Thanks for the details. Have you gone through the power cycling steps I posted previously?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @piewakerOG 

    Did you run that over a wireless connection? You said you're playing on a wired connection so the test needs to be run on a wired connection.

  • its obviously not an issue with OUR internet, its a problem with YOUR servers, why do these answers never end up helping, such a shame...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Machaeron 

    Without ruling out issues with your connection, we can't be sure it's on our end. Especially when it's a small number of people reporting this. If you can go through some troubleshooting, that would really help find out why this is happening.

  • I keep getting error code 201 and it won’t let me play anything online only thing that works is plants vs zombies garden warfare 2. Please help

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