Forum Discussion
171 Replies
- EA_David8 years ago
Community Admin
Hi, if you pre-ordered through Amazon and didn't get a code, or if someone got a bad code, you can you take the following steps.
Go to https://help.ea.com/en/
Select Help with a game
Choose Star Wars Battlefront II. You may need to search for it.
Scroll down and choose Contact UsChoose your platform
Select Codes & PromotionsSelect Invalid code or Lost Code as appropriate.
On the next stage you'll be asked to include your Proof of purchase, so be sure to have that to hand.
Follow the remaining steps as directed.Thanks.
- My early access didn't show up. So I guess I had a bad code but I have proof
- EA_David8 years ago
Community Admin
@diablohunter117 What system are you on? I can download on Origin now but there might be a short delay before the console version comes up.
- Xbox one
- Never mind got it
- EA_David8 years ago
Community Admin
Wonderful thanks for the confirmation.
- I have just gotten my beta code. And I put it in last night. Technically I should be able to play the beta. But my PS4 has nothing on it. and I can't play it. I'm pretty sure it starts at 4 a.m., but nothing's loading or downloading. Could someone help me?
- How do I download the beta I put in my code and it said it's redeemed but nothing happened
- Mine took like 12mins before It came on
- That's good to know. Maybe my PS4 is just a little slow.
I'm having a nightmare here, a friend who pre-ordered the game about 5 months ago, maybe more, sent me his "Friend" code for Xbox One, tried redeeming it on the Xbox and it keeps saying check instructions, you might need to redeem it on a different web page, any ideas?
I'm getting the same. Redeemed the preorder code last night on PS4, nothing in library, no prompt but it did accept the code. Tried to redeeming it again and it just says it's already been used and then does nothing.
- ApprovedAnonymous8 years agoHaving the same problem... tried my code from JBHIFI online preorder (code came in email) on the Xbox One Store on the Xbox itself.. and also 'Redeem Code' on Xbox.com both say "Check the instructions that came with your code. You might need to redeem it on a different web page."
- YES YES, that is exactly what happened to me. I put in the code again too. But nothing happened, and mine also isn't showing up in the library.
- ApprovedAnonymous8 years agoI preordered the game in a store and they gave me a code, i redeemed the code but i can't download the beta. I play on PS4.
Any tips? - Sorry man, the same thing happen to me too.
- ApprovedAnonymous8 years agoI preordered months ago and entered the code. It redeemed and nothing is popping up to download. BTW it's on ps4
I'm having the same issue. Says check instructions when trying to redeem it on the Xbox,
- ApprovedAnonymous8 years agoSame has happened to me keep checking ps store but so far nothing
- ApprovedAnonymous8 years agoHi, I preordered from EB Games, entered my code a couple of days ago and now nothing! What's going on?
Ive been getting the same xbox thing about redeeming someware else i pre ordered from gamestop
- EA_David8 years ago
Community Admin
@Pyro_Onjas @Lspeedyboi What region(s) are you in?
Can you check the store for a copy of the Beta? - ApprovedAnonymous8 years agoI pre order the game in September from gamestop I put the code in 10/3/17 check my ps4 and still nothing I staying up all night just i can play it for a hour before Im sent to PT
i got a star wars battlefront 2 beta code for xbox one from my friend but it doesnt tell me where i can put it in because the xbox redeem a code doesnt accept it could you help me?