Forum Discussion

Re: Star wars battlefront 2 beta code

I've tried to redeem all the codes I have nut just get the redeem elsewhere error, and it also says 'TokenNotSupported' underneath

18 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    For anyone trying to use the email method to get your pre-order code, if email isn't an option make sure to change your region to the US. You can change your region by clicking the flag icon in the top right of the ea help page, then choose the US towards the top. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_David wrote:

    Hi, those who are getting the token error, can you PM me a screenshot? To get past this can you try using another?


    For anyone trying to use the email method to get your pre-order code, if email isn't an option make sure to change your region to the US. You can change your region by clicking the flag icon in the top right of the ea help page, then choose the US towards the top. 


    hio ive emailed about the beta code to ea had no reply back ill gladly pm you a screenshot 

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_David thanks for the updates and the quick solution. Redeemed a code from a retailer this morning at 9am CEST. After the fix i could download the BETA from the playstation store! 

  • Anonymous's avatar
    Anonymous
    8 years ago
    I contacted ‘EA help’ via their webpage re: Beta code issue with my Xbox one. Within a few minutes I was emailed a new code, which appears to have worked. Just waiting for the Beta to download.

    Might be worth giving it a try? Good luck!
  • b3anh3ad's avatar
    b3anh3ad
    New Rookie
    8 years ago
    I've done this 5 times now, but none of the codes have worked at all ☹️
  • Anonymous's avatar
    Anonymous
    8 years ago

    I bought the code at GameStop in July, but when I try to redeem the code on Xbox One, I get the same error "Check the instructions that came with your code. You might need to redeem it on a different web page." When I try the workaround, I get "We couldn't find your code." Should I get a replacement code, or are they all not working?

  • Anonymous's avatar
    Anonymous
    8 years ago

    exactly the same but for amazon

  • Anonymous's avatar
    Anonymous
    8 years ago
    I had the same error message for my Xbox one, but the new code that EA emailed to me has seemed to work.
  • Anonymous's avatar
    Anonymous
    8 years ago

    well i did do the whole ea thing they said i should have access to download the beta i dont so im pretty miffed at the moment 

    also the replacment key doesnt work either 

  • Anonymous's avatar
    Anonymous
    8 years ago

    how should i mail and what should i put in it

  • Anonymous's avatar
    Anonymous
    8 years ago
    Ive tried 2 emails nd it says case closed and theg didnt even reply ????
  • b3anh3ad's avatar
    b3anh3ad
    New Rookie
    8 years ago
    I pm'd David a picture, and he asked me to try the work around again, and it worked straight away. What I did was went to the ea support website, waited for the pop up to come up and click on it, then followed the workaround from that.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Help.ea.com webpage. Click ‘games’ in the top right hand corner menu. Select Star Wars battlefront II, and enter code issue.
    I was then emailed a new code shortly after, which worked.
  • Anonymous's avatar
    Anonymous
    8 years ago

    The workaround never worked for me either. I contacted EA on the EA Help page and within minutes, I got a new working code.

  • Anonymous's avatar
    Anonymous
    8 years ago
    None of that works keeps saying code not found now
  • Any update on Xbox One? Still getting redeem on a different web page error, emailed through the contact us section, had 5 different codes, none worked and now when I email it says "we've checked and you can play the beta", like I said earlier, none of my codes work.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Yeah I'm in the same situation, ea just replies with the "you should already have it" thing rather than giving me new codes and I can't find it on my games and apps
  • Anonymous's avatar
    Anonymous
    8 years ago
    Might just have to wait till the 6th to play 😢😢

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