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Hanekawa4226's avatar
Hanekawa4226
Seasoned Newcomer
2 months ago

Star Wars Battlefront II (Steam) fails to start/ silent crash to EA App

Proposed Title for the Forum:

Star Wars Battlefront II (Steam) fails to launch / silent crash to EA App / Exhaustive Troubleshooting done

Problem Description:

* The game launched via Steam briefly opens the loading screen or starts the process, then closes silently without any error message.

* The EA App pops up afterwards as if nothing happened.

* The game does not generate any configuration files on startup. The folder "STAR WARS Battlefront II" under Windows "Documents" is completely missing.

Troubleshooting steps performed (without success):

 

1. Launcher, Cache and Reinstallation

* Complete reinstallation of Steam and the EA App.

* Cleared EA App cache via App Recovery.

* Completely deleted EA App certificates and temporary files under LocalAppData.

* Removed old Origin folder remnants in ProgramData and AppData.

* Manually restarted the EABackgroundService and verified it is set to automatic start.

* Verified game file integrity via Steam multiple times.

 

2. System Environment and Drivers

* Updated all system and graphics drivers to the latest version.

* Created a new local Windows user with administrator privileges and attempted launch there.

* Moved the installation to the primary system drive (C:) to rule out symlink or secondary drive issues.

* Completely uninstalled and cleanly reinstalled ALL Visual C++ Redistributables (all versions from 2005 to current for both x86 and x64) as well as the full DirectX SDK and DirectX End User Runtimes (this fixed an initial 0xc000007b error with ActivationUI.exe but the silent crash persists).

 

3. Permissions and UAC (User Account Control)

* Ran Steam and EA App synchronously as administrator.

* Completely revoked admin rights for both launchers for testing.

* Tested asymmetrical permissions (EA App as Admin, Steam without).

* Strictly disabled compatibility mode for ActivationUI.exe and starwarsbattlefrontii.exe.

 

4. Folder Permissions and Antivirus

* Checked Windows Ransomware Protection (Controlled folder access) and set exceptions for the game.

* Disabled antivirus and whitelisted complete folder structures.

* Disabled OneDrive synchronization to rule out path redirections for the Documents folder.

* Manually created the folder structure under Documents ("STAR WARS Battlefront II\settings") to bypass permission issues during automatic creation.

 

5. Engine Workarounds and Interfaces

* Disabled all in game overlays (Steam, EA App, Discord).

* Forced DirectX 11 launch by manually creating the boot file ProfileOptions_profile with the parameter GstRender.EnableDx12 0.

* Set Intel OpenSSL Environment Variable for newer CPUs (OPENSSL_ia32cap = ~0x200000200000000).

* Manually triggered the game launch via Link2EA.exe, EALauncher.exe, and directly via EADesktop.exe.

* Verified and confirmed the link between the Steam and EA account in the web browser.

 

With this level of technical detail, I hope the developers or community managers will immediately recognize that the issue lies deep within the Frostbite engine or the API interface between Steam and EA. And yeah, I summarized everything I did with AI because I am completely burned out with this issue. It makes no sense that EA doesn't do anything about it, considering how many people have this exact problem and are asking for help on different platforms. But nothing happens.

bug
pc
technical issues

6 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 months ago

     I summarized everything I did with AI

    This suggests you didn't do everything listed. True?

    "STAR WARS Battlefront II" will be under whatever folder you told the install program to install to (the run-time binaries) and wherever your user documents are being stored (screenshots, settings). This could be a onedrive folder, like it is on mine. You should not have to manually create the folder. If it doesn't exist, something else has gone wrong with the install.

    Since you installed and bought from Steam, you always need to start from Steam.

    Was this working before? If so, did you install any mods? (If you don't know what I'm talking about, you didn't.)

    You might considering attaching a DXDIAG report, as someone may spot something causing your issue.

  • Hanekawa4226's avatar
    Hanekawa4226
    Seasoned Newcomer
    2 months ago

    Hey, I did move the whole game per Steam onto my main drive. I did look at the old drive to see if something is the re and there is nothing. Ig i did check before and after I tried it with and without the folder, so even if I shouldn´t have had it,t it still isn't working. And no, I'd never work. I bought the game this month and just wanted to play it after reinstalling. It isn't working, so the game files or where they are stored can't be the problem.

    Here is the report 

  • Xx_CyberDraX_xX's avatar
    Xx_CyberDraX_xX
    New Novice
    2 months ago

    *fails to start/ silent crash to EA App
    I have the same problem, but the difference is that when I launch it from EpicGames, the game doesn't work and crashes immediately.

  • Xx_CyberDraX_xX's avatar
    Xx_CyberDraX_xX
    New Novice
    2 months ago

    Found a fix for this issue!
    In my case, renaming the folder from my native language to English did the trick. For example, change D:\[folder in your language]\STAR WARS Battlefront II to D:\[folder in English]\STAR WARS Battlefront II

    After that, everything started working correctly for me.

  • Hanekawa4226's avatar
    Hanekawa4226
    Seasoned Newcomer
    2 months ago

    Hey, thanks for the follow-up, but where did that folder lie for you? 

    If you mean the Folder in the install path, for me, it is already in English. I don't know if Epic Games is different. 

    C:\Program Files (x86)\Steam\steamapps\common\STAR WARS Battlefront II


    That's how it is on Steam, but on Documents, there is another Folder with the name STAR WARS Battlefront II

    C:\Users\(myusername)\Documents\STAR WARS Battlefront II

    As you see, both are in English

  • Xx_CyberDraX_xX's avatar
    Xx_CyberDraX_xX
    New Novice
    2 months ago

    Hey! From the very beginning, I chose not to install the game to the default directory. Instead, I installed it on a drive with more storage space, using a folder named in my native language. The installation path looked something like this:

    D:\Ігри\STAR WARS Battlefront II

    After the installation, no matter what I tried, the game crashed instantly upon launch. I uninstalled and reinstalled it using the exact same path, but the crashes continued. I spent two days searching for a fix on YouTube, asking AI, and browsing the EA forums, but absolutely nothing worked.

    Finally, I uninstalled the game for the third time and installed it to a path with only English characters:

    D:\STAR WARS Battlefront II

    And just like that, everything started working perfectly!

    I decided to share this here because changing the installation path to avoid non-Latin characters was the only thing that actually worked for me. I hope this helps someone else save themselves a few days of troubleshooting!

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