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- @XxGoldenGamer9xX same for me, pre ordered the physical deluxe edition and it only came with the deluxe edition content
Amazon just emailed me my code not even 2 mins ago! They finally found them I guess, who knows? Either way I hope everyone else soon gets theirs as well!
I just received my preorder code from Amazon via email approx 8:30pm central today 11/18/2019. It worked!
I just received my code from Amazon!! The orange saber looks so good! For those that are still missing their codes, contact the support team of the company you purchased the game from (Amazon in my case). When I was chatting with a support technician, he said that he would submit a ticket to the marketing department and that they would give me a promotional code within 3 business days. I would advise asking for that.
This also happened to me, has it been fixed yet
Hope this works this is the same situation I'm having atm
Amazon sent me another pre order code... This has been quite the mess.
- @That_Naive_Cube it hasn't been resolved and since mine is a different retailer I have no clue how long it will take
- @johnythelast I saw you said you purchased it from a retailer in Portugal correct? If you haven’t already, contact the retailer and explain the situation. Others have indicated that EA can only generate codes for games purchased through Origin. It sounds like the codes for physical copies were supposed to be generated by the retailer. Maybe you can contact the marketing department of the company you bought the game from?
I still haven't received anything from Amazon. Hopefully today is the day.
EDIT: Today IS the day! I just received my code from Amazon. 😃