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Venair999's avatar
Venair999
Seasoned Newcomer
3 months ago
Solved

Can't launch or download game on PS5

Hi, I've been in contact with the help chat and they redirected me to this forum. I've been playing Jedi survivor on my ps5 through the PSextra subscription. I wasn't able to launch the game since i...
playstation
technical issues
  • Venair999's avatar
    Venair999
    2 months ago

    So since EA couldn't help me out with this problem I went to playstation support and they were able to help out by removing the ps+ purchase which allowed me to download it again with the EA play subscription

9942070289b1b0f9's avatar
9942070289b1b0f9
New Novice
2 months ago

I did want to play the game, but I'm now £20 down and haven't been able to even install it - so can I at least get a refund?

Anyone got any suggestions of workarounds? 

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