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WombatAscension's avatar
WombatAscension
New Novice
24 days ago

Crash during transition to "Confront Dagan at the Koboh Observatory "

On the ship, after choosing to navigate to Koboh and after the characters discuss something about bad smells, the game directs me to interact with the holotable. As soon as I walk toward it, the game crashes requiring a hard restart. EVERY SINGLE TIME.

  • All graphics settings set to lowest possible or off (including ray tracing) and resolution set to 1080
  • No overclocking
  • No overlays
  • No anti-virus or other programs running in the background
  • Computer hardware is more than adequate to handle this game

This is just the latest crash that happens at a specific point in the game, only I can't get past this one because there's no other option.

I already tried all of this, so please don't just paste it again:

  • Verify Game Files: If playing on PC, use the platform's file verification tool (e.g., Steam or EA App) to check for corrupted or missing files.
  • Lower Graphics Settings Further: Even though settings are already on low, try disabling additional features like shadows, anti-aliasing, or post-processing effects.
  • Adjust Resolution: Reducing the resolution might help lessen the strain on the system.
  • Update or Roll Back Drivers: While drivers are up to date, sometimes rolling back to a previous version can resolve compatibility issues.
  • Disable Overlays: Turn off overlays from platforms like Steam, Discord, or GeForce Experience, as they can sometimes cause conflicts.

Contact EA Support: If none of the above works, reaching out to EA's support team or posting on their forums might provide a solution. They can escalate the issue to the developers if needed.

There is no EA support to contact, I just get directed here--to shout at the void apparently...

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