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UruzZeroSeven's avatar
UruzZeroSeven
New Traveler
2 years ago

Ridiculous Slow Download Speed from EA App.

I am downloading this game for the first time, and I noticed the download speed is absurdly slow like I were living in the 90s using a dial-up internet via 56k modem. 

The following steps had already been taken:

  1. Restart the app on PC.
  2. App recovery & cleared the cache.
  3. Restart my router.

Twice I did the above and it seems to have the same problem. 

You can refer to attached screenshots. 

My internet speed is 300 Mbps for download and 50 Mbps for upload.

Is does not make sense at all here. The download speed is getting worst.

8 Replies

  • @nasiarab Dude, everything's really slow to download from the EA app and just stops in the middle of downloading so-and-so whenever it feels like
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @InquisitorCal 

    Thanks for the additional information! Is this for any game you own on the EA app?

    When you have a moment can you try the steps above?

  • @EA_Illium Hi. Thanks but I'm not trying to report an issue here, it's just been how it is for me and I learn to deal with it lol
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hey @InquisitorCal,

    Understandable, thanks for taking time out to share feedback on your experience with the app. We can pass this on to the team.

    They continue working on making improvements for our PC client, as we evolve I hope we can make the experience better for you!

  • Yeah, sorry. Had to report you for how insulting and condescending you are. Try to at least help out instead of providing clearly sarcastic comments. The issue is well known and you continue to pretend like it's a user based issue and that it's just all magically coincidental that all these users are having issues. It's incredibly rude and condescending. I hope your ability to post further insulting comments like this is removed

  • Hello!
    Since there are so many complaints about slow downloads, there is no need to give tips on what to do with our machines, since it is not by chance that downloading this application alone is slow on so many machines. Let's think logically in IT! Do something with your servers! Look around the internet, people complain about this everywhere. It is logical (I think) that until I can log into the application, I cannot tell if it is currently doing this with other games. We can tell you that so far there have been no problems with this, multi-gigabyte games download in seconds, but a client (I think not 30 GB!!!) takes ridiculously much longer.

  • Let an "expert" explain this.

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