an issue with your Electronic Arts account which will prevent SWTOR purchases

You are a legend, thank you very much.

I remember having this issue a few months ago, I think the last time I was subbed. Hoping this doesn't happen every time I want to give EA money haha.

@Onimir09 

Seems the linked EA account that has the persona onimir08 is presently banned , that EA account uses a rambler.ru email address 

you will need to contact ea support and get that ea account unbanned to restore purchasing for the swtor account 

try using this link to raise a ticket https://help.ea.com/au/help-contact-us/?product=ea-app&topic=dispute-ban-suspension

A russian email? what? I"m aussie, what number do we call? I called the one listed for Australia, it connected me to the UK and just said no agents were available and told me to come back to this website. So some tussian within what 2-3 months, changed my original email without needed authentication from me? Odd. I submitted a ticket, hopefully they get back to me soon. Thanks for your help.

@Onimir09 

You need to use the link https://help.ea.com/au/help-contact-us/?product=ea-app&topic=dispute-ban-suspension to raise a ticket with EA support 

Swtor support lines open around midnight qld time, but they will not be able to assist with a banned ea account unfortunately

edit: be clear with EA support the persona is EA Persona: onimir08

Yes, I have this issue and tried to follow instructions, but EA support can't be used for tickets.

I'm not good with computers, so I have trouble finding a solution to this.

Got an old account from the very beginning and both the old sec key tool is battery failed (got that sorted via my phone app)

Tried to fix this account issue, but I don't really know why it occurs. It feels like EA forces me to sync all my different old games into one account. Is it a must all games need to use same email/username now? 

need help