cant subscribe

@yapmgic7 

You need to reset the password on the linked EA account that account has the persona tostman3 (not yapmgic7) that EA account uses the same email as on your swtor account

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

the 3 purchases previously made have been placed in the refund queue and will refund when they close in the system 

once the above password is reset the account is ok to repurchase, and will work as intended.

I have been away for about 4 months....downloaded the game and went to begin my subscription....however it tells me EA is experiencing very high traffic and try later....it has been doing that for about 36 hours now...please advise.

Thank you

@Sayyow555 

Swtor username ?

cant help unless have the username

I have the same error username Isknife

I have the same problem.

Username: Crusias

@filmmaster915 

You need to reset the password on the linked EA account that account has the persona happybelly99 (not filmmaster915) that EA account uses a university email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

If you dont have access to that email anymore , give swtor support a call they should be able to help update that email address

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Greetings,
i have this problem too, username Lyuke.

I've tryed to subscribe by Steam but the game/website dosn't see me as subscribed too

@Lyuke 

follow the top sticky for steam purchases https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

@proxos666
i did that thanks!

Will this solve the problem that i can't subscribe on the website / redeem code / refer a friend?

Hi,

I have the same problem, could you help me aswell?

Name: Crusias