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Drakkoth21's avatar
2 years ago

EA timecard issue

I have purchased EA time cards in the past (for SWTOR) but ever since I received my new debit card I can no longer purchase a time card.

6 Replies

  • We're sorry, but we can't perform transactions to this credit card. Please load a different one.

    Thats the error message I get when I try to purchase a time card from the swtor website.

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @Drakkoth21 

    To fix the account You can try to reset the password on the linked EA account that account uses the same email as used on the swtor account 

    use this link (insert the swtor email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • I reset my password and I'm still getting the same error message

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @Drakkoth21 

    Just to confirm you put the swtor email address in this link , use this link (insert the swtor email address into that link) 

    it is not the ea account your posting here on now

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