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Anonymous's avatar
Anonymous
8 years ago

Hide helmet option stuck on, despite never being purchased

I switched on the custom outfit option to show dark side corruption, and it also turned on the hide helmet option, which I don't own. Turning off the visible corruption didn't fix the helmet being hidden. I can't turn it back off (seeing as I don't own the ability to toggle that button), and refuse to spend money to fix a bug in a seven year old game. Has anybody else managed to actually fix this?

4 Replies

  • @nman10000

    What is your swtor username in case not linked to the EA account, I will see if the account log can be looked at closer to see the background circumstances of it activating on your account..

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thanks for the reply, my Swtor name is nmantenthousand

  • Pretty sure this bug has been going on for a while and it only happens when you try making changes to your current outfit while playing a Trooper or Bounty Hunter character. Happened to me on every single character I made of those classes and now I know it's not specific to anyone's account, but to everyone who can't control the "Hide Head" option freely.

    Maybe someone wants to make a formal report on this, since us F2P's and Preferreds can't really say anything?

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @nman10000 @FredericoXViana

    This indeed should be just a bug and shouldn't have anything to do with specific accounts. Sadly there's not much we can do to override the toggle, so it'll potentially need to be addressed in a future patch at some point.

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