Forum Discussion

Delta450's avatar
3 years ago

I need help with SWTOR subscription

I bought a subscription on Steam, but it didn't activate and now I bought a prepaid card with a redemption code, but it didn't work either. 
I need to know if the code is registered in EA's systems.

3 Replies

  • @Delta450 

    swtor account /displayname ? need that to check account for issues 

    also email both the code and screens into support@swtor.com using the email address you have attached to your swtor account

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @Delta450 

    The linked ea account is disabled with its data wiped , the below should restore the account 

    use this link ( insert the Swtor email ) to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

    Let me know if you think its done and i can recheck the account , also when i checked they could not see an email from you with the steam screenshots has one been sent using the swtor email address ?

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