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donvanatta's avatar
donvanatta
Rising Newcomer
13 hours ago

Issue with your Electronic Arts account which will prevent SWTOR purchases...

As in the title stated:

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance.

Display Name: Donvanatta

I already changed the password and the email and added a security key....
Sadly still cant get the Vulptilla.

 Did i miss anything?

1 Reply

  • Likely the linked ea account needs a password reset 

    if you go to swtor.com and login, and then go to the cartel coin tab , there is a manage billing link at the bottom of that page

    the email address seen on the manage billing page should be the email address used on the linked ea account, this doesnt need to be the email address used on the swtor account

    If you cant resolve the issue, then best to call swtor support when the lines are open they can help identify the issue or confirm your looking at the correct ea account

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