Knights of the Fallen Empire: Companions not wearing gear/facial customizations

Question

Product: Star Wars: The Old RepublicPlatform:PCWhat is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 2070 SUPERWhat time did this happen? Please include the timezone. 9:58 PM ESTWhat class were you playing? Sith Juggernaut / Jedi GuardianWhat role were you playing? TankHow often does the bug occur? Every time (100%)What happens when the bug occurs? Chapter 1 of "Knights of the Fallen Empire" If replaying this chapter, the opening cutscene when the player's character boards Darth Marr's ship, the accompanying companion is not wearing any gear and facial customizations. In subsequent cutscenes in this chapter where the character's squadmates are shown, none of them are wearing any armor and/or customizations.What do you expect to see? Fully-clothed companions (with facial customizations if applicable)Steps: How can we find the bug ourselves? Replay "The Hunt"‌Screenshot from Chapter 1: The Hunt cutscene.

jamaicancastle · Answer

This bug also affects Chapter 2, specifically the first section where the player's companions appear in a vision. None of them have their equipment (including weapons) or customizations. However, when replaying later chapters, they use their current equipment sets. I tested this with Kaliyo (Chapter 10), Jorgan (Chapter 11), Gault and Vette (Chapter 13), and Torian (Chapter 14).

Related bug: if a companion dies or leaves and you use the "transfer items to inventory" option, then replay their debut chapter, they have no items and no way to give them items. (Tested by replaying Chapter 14 on a character whose Torian died in Eternal Throne.)

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Knights of the Fallen Empire: Companions not wearing gear/facial customizations

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