@SniperSnorXD wrote:
Yup, game seems to be working properly again :D
I wonder for how long it is going last ....
Should be good now, will mark this solved if ok
Net issue with UPC and Ziggo
@Lord-Ravanus @setalle @RikazeJinn @JornS
What ISP Region are you guys ?
Can you post the most recent launcher log ?
Workaround for now should be a VPN like www.hotspotshield.com
I gather a ping to Launchpad.swtor.com fails
Morning, attached my launcher log.
On 1 PC I can't even run the launcher (login service unavailable) and on another I do get through but get a empty server select screen as it can't retrieve that data.
Located in the Netherlands with provider Ziggo.
Cheers.
This log shows an issue with talking to manifest.swtor.com but last bit of the log says you launched ok
this is likely the system that you mentioned logged in
Looks like the issue is intermittent then for manifest, if the launcher has updated recently though remove and re-add the exceptions for launcher.exe and swtor.exe to the exception lists
for you it looks like the login server was ok
Tried again just now and the launcher now reports: Unable to retrieve patch data. Please check network connection. (208)
Last log entry is:
2015-10-16 08:03:56 INFO Timezone: -120
2015-10-16 08:03:56 INFO SpecsHash=1261291941.2875646691
2015-10-16 08:03:56 INFO Checking for launcher update
2015-10-16 08:03:56 INFO Loaded agreements from D:\Games\Star Wars-The Old Republic\eula.settings
2015-10-16 08:03:56 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-16 08:03:57 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-10-16 08:04:53 ERROR Patch manifest state error in patcher2014: DownloadFail (8) (e208)
2015-10-16 08:04:53 INFO Going Offline
2015-10-16 08:04:53 INFO Patching end
This is the same PC it worked on before.
Tried 5 minutes later and it works now.
Actually also no error in server select as I got to my character screen!
Other system not working yet though, will check that out now.
The system that did get through and looking in the GENERAL chat lots of people seem to have this issue.
Hey Guys,
From the netherlands here,
I was having experiencing the same problem contacted customer support. over phone. and they just told me to try to delete the following folders "Bitraider,movies,assets"
the i managed to finally login. and the game started to install again (NOT DOWNLOAD) just install. even this takes some time..
so when finally done i was able to play the game now this morning i tried to play again and same error -_- so im installing again xD!
but im glad to know its not just me. never had problems with swtor before.. i guess its there new launcher xD!
Hope this helps in some ways..
Kind regards,
Killahkeezy.
@Killahkeezyy wrote:
Hey Guys,
From the netherlands here, and they just told me to try to delete the following folders "Bitraider,movies,assets"
Deleting the Assets folder is deleting almost the entire game ..... not a step for launcher issues
Edit - Deleting the Bitraider folder is triggering a repair , essentially doing this
yea i figuered. but this has to be at there side right? i mean.
suddenly allot of people experiencing this problem.. and ive tried contacting them by phone but unavailible -_- ...
Likely a routing issue within EU getting to manifest.swtor.com if getting 208 as earlier seen in some logs
There maybe other things occurring if Pucm got the download notification.
Need to see the launcher logs to work out what is occurring on each login attempt
if the download works then it should be ok , if not manifest then maybe missing something else going on here.
Either way given the nature of the issues using a VPN is a good test for similar issues on the bitraider side of the fence as well.
