Forum Discussion

Re: Account locked

Because ive tried sending emails about my locked account to that address at least 5 times now, it refuses to send coz outlook says that address doesnt exist

10 Replies

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @Augarit 

    will flag to get that email checked, also what is your swtor username and can ask swtor CS to confirm the issue with your account cant be resolved any other way.

  • I too have a account locked, received a email stating my account has been locked for suspicious activity which i dont quite understand since i havent done anything against TOS at least to my knowledge and last transaction ive had with EA is my monthly subs to SWTOR.

  • proxos666's avatar
    proxos666
    Hero+
    7 years ago

    @Augarit 

    Most common is to phone the UK number unless you live in the USA or Canada

    • UK: +44 203 0141 826 (Phone support available from 15.00 GMT - 00.00 GMT)
  • Augarit's avatar
    Augarit
    7 years ago

    I live in Finland which is in the Scandinavia region so i guess UK is for me then, do you know if they open on weekends?

  • Larimir's avatar
    Larimir
    7 years ago

    Y account is also locked and I do not why. I haven’t played in a while , but it shouldn’t be locked. My account name is Larimir

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @Larimir 

    If your account is locked you will either need to call Customer Service to see if they can resolve it over the phone.  If not then you can email SWTORAccountDisputes@bioware.com with your account name and ask to have it unlocked.

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