Hero+

Re: Character extinction

No characters are deleted unless you have deleted them , if it seems all characters on an account are gone it is usually because somehow you have 2 accounts and have logged into a different one hence why the character is no longer there

have a close look at the username and see if you have any emails that mention a different username

3 Replies

Anonymous
8 years ago
Approved
I have only one accaunt, only one character was, and now its gone, plz give me administration contact, only he can help me.
EA_Kipling
EA QV Team
8 years ago
@GeorgeBulychev

You can send an email to support@swtor.com with a description of your the character you're missing (name, level, server, class, species, etc.) and our In-Game Support might be able to investigate. If the character requires a restoration, this is only offered to subscribers.
Anonymous
8 years ago
Approved
Thank you.