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Any other tips? Nothing is working at all and i tried all those suggested steps
There are a number of people with this issue at present, cause is unknown at this point
if you can, can you provide a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799 and what antivirus are you usingare you using an intel video card ?
Here is the DXdiag, is anything incorrect or out of sort?
https://hastebin.com/share/erimusavot.yaml
My video intel card is as follows:
Intel Iris Xe Graphics
your Video driver is from july 2023 , so newer one is at https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
also can see windows power options are set to balanced, when gaming you will benefit by changing to high performance
Have forwarded your dxdiag to swtor support, it does point to an issue with intel video cardsMan I'm having a rough go of it.
Tried both of those and it's still not working.
It keeps doing the same thing. I log in, press play, then its either a black screen or the splash/load screen and then it says its not responding shortly after then it closes out.
