Re: Help, my characters have disappeared and been replaced

That sounds like you're logged in to the wrong account.
Check the entered data again exactly.

For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™

[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]

Anonymous
7 years ago
Approved
I've only got two emails/names that I use and I checked both, one of them doesn't have an account registered to it so it can't be the wrong account.
proxos666
Hero+
7 years ago
@Bladeswillfall

What is the swtor username you believe had different characters ? , there may not be much can do over the forum but can check if there isnt a simple explanation, you will likely need to call swtor cs, and will likely resolve this quickly for you.
Anonymous
7 years ago
Approved
Same name as my account. I've contacted support via email but not had a response.