Forum Discussion

Hero (Retired)

Re: How to EMAIL customer support? Covid recovering, so i cannot handle phonecalls.

There is a email for support which is support@swtor.com. However depending on the issue it still may require a call which they do for security purposes. You can try emailing with your Display Name, description of the issue and your email for your account.

If they advise a call however, the only suggestion I can make is to have someone call on your behalf and just provide them the information to verify your account.

3 Replies

Optive
5 years ago
Thank you for the assistance.
If i need to make a call however, i´m done and the feeling of wanting to get back to the game has already cooled down to almost nothing. This system is absolute horrible and even with the same email, account and physical digipass since day 1, you should be able to gain access to your own account without even half of this hassle.
The system needs to be remade properly.
pequenoarnold
5 years ago
Had this problem for the last 3 years dude...
They just don't care about this game anymore
enzyme069
5 years ago
@pequenoarnold just on the money