Forum Discussion

Re: "There is an issue with your Electronic Arts account" cant redeem code

@patou316 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

7 Replies

  • patou316's avatar
    patou316
    4 years ago

    Thank you !  I'll try going thru steam to get a subscription.

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @patou316 

    What code are you trying to redeem ? if you email that code to support@swtor.com they can add it manually

  • HI i cant redeem a code even after trying all your steps

    swtor username freakywaffle

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @freakywaffle93 

    Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed

    If you email the code from the email on the swtor account into support@swtor.com they can manually add the code to your account for now for you.

    to subscribe for now as a workaround , if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

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