Forum Discussion

Re: Unable to receive patch data. (309)

@MandoSam

From what I am aware the region on the account has to match the timezone for that account on the PC

From the sticky above they list

Ensure that the date on your computer is correct (date, time and timezone)

9 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I recall now that when I most recently logged on, my laptop's windows clock was 2 timezones behind the location where I was connecting.  Could this have complicated things?

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @MandoSam

    I believe the timezone on the PC needs to match the timezone in the account , I am not sure if they look at the IP address being used in that it would affect timezones, I do know that affects purchases though but that is different to the login servers

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    So I am now back on the network i originally downloaded and installed on.  I did a fresh install from origin and the 309 error persists.  If it's a clock/timezone issue how can i correct that?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    yeah, that's the first thing i did.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @MandoSam

    The login failure is no longer appearing but

    2016-01-26 02:48:45 ERROR Version file doesn't match any version in patch manifest: patcher (e212)
    2016-01-26 02:48:45 ERROR Deleting C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\patcher.version, and trying again.

    What Antivirus and Firewall is used , it maybe worth ensuring the game shortcut is running as administrator

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    @proxos666

    So I did two fresh installs of the game and it seems to work now.  Don't know what changed between the two, but thanks for the help.

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