I paid for the 180 days sub through steam and it has not shown up on my account that I am subbed now. I got the email from steam confirming my purchase but nothing from SWTOR. I need to contact someone who can help me out, please. I feel like I got scammed right now. I can link anything necessary to prove I made this purchase.
My name for SWTOR is StealthyZpy, I can send the necessary screenshots I just don't know who to send it to, I have also contacted steam support and they have yet to answer too
hello uh yes, I just contacted support and I just now sent them the required screenshots. Hopefully, this is resolved for not only me but everyone who went through this too.
Ok few things , recommend resending the screenshots detailed in the steam sticky as it appears the ones you sent previously may not of been up to the required standard
also you need to do the below before they can add the gametime
You need to reset the password on the linked EA account that account has a generated persona stealthyspy101 (not stealthyspy1 that your posting on now) that EA account uses a similar email to what is on your swtor account and is a ais-kuwait.org email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
It ends in ais-kuwait.org?! But that's-that's impossible! Argh now I have to go hope that email wasn't entirely deleted. I'll go check it right now thank you for letting me know it would've never crossed my mind as I thought I changed all the accounts tied to that email to the one I'm using right now.
If you cant access that email address , call swtor support when the lines open up , they can assist updating the email on that linked account
damn it, I cannot access that old email. a quick backstory this was my school email, I had no idea that I had an EA account still tied to it as I thought I moved everything over to my Gmail as we were informed that our emails will be deleted when we graduate. I will try everything I can to obtain this, I managed to somehow open it on Microsoft outlook through constant security checks but I haven't received any emails from anyone on that email. I really need some help on this.
quickest is likely calling swtor support , otherwise can try and recover the account through help.ea.com , will need to select origin as the game not swtor
I can't call any of those centers as I don't live anywhere NEAR them. (I live in the middle east :P)
I use skype , but voip is likely cheaper too
open a ticket then at help.ea.com select contact us and then say for origin , manage account and cant login
maybe see if this link works https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=cant-log-in
