Subscription not working ingame been 6 hours

@Thaydes08 

Support said you appear to be good now , so that is great to hear

Thank you 🙂

Hi could you please help me out, my brother has purchased a sub through steam but it wont activate even though it says it's active support was no help cuz we are in aus, they told us to call them even tho I legit sent proof of purchase and the username but it looks like you have magic.

If your able too, this is the username : Baileydee 

@lCHASEl 

have flagged to check what the issue is on the account , (note: some cant be resolved except by phone) 

response will be in about 7 hrs when support are online for the day, will advise then

Same issue happened to me, bought on steam.

Username Heaysyrup

Hi,

Just resubbed to this wonderful game but seem to be having the same issue as mentioned by the OP.

Can this please be rectified as soon as possible?

Account name: Cyntro

Thanks in advance

Kind regards

Cyntro

@chendowiggett 

if you where logged into the game, have you logged out and back in again ?

edit: checked and your account is subscribed correctly

@lCHASEl 

There is No need to call , just ensure you email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message from the email address attached to that swtor account 

There is no record of an email received for that swtor account , so email the screens in on that email

@Delicounter 

I gather your account is Heavysyrup instead of Heaysyrup

you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...