Support can see your account is now in subscribed status
they are queuing one of the transactions for a refund when it closes in the system
I confirmed your email is there in the queue, it will be resolved when an agent gets to it, think it may take a few days though
hey having the same issue logged on after not playing for a year wont let me buy a subscription any ideas to fix ?
swtor username ?
Your account is fine , the failed purchase was due to the bank
I just tried to buy 60 sub days and it gave me an error message but still charged me.
my swtor username is SladeYork if that helps
You need to reset the password on the linked EA account that account has the persona eviljake52 (not RenegadeR3d) that EA account uses a yahoo email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
That purchase you made has been placed in the refund queue so it will refund over the following days
Once you reset the above account , purchasing will work as intended
