Subscription purchases errors

@zeeBoBFiSH 

Send the steam purchase in per https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

have flagged with support when they come online here , your account will be disabled for purchasing at moment , likely due to the linked ea account needing a password reset

calling support is also an option, they will get you to upload the screenshots whilst on the phone, and refund the purchases for you

@zeeBoBFiSH 

Support said you called yesterday and got the 6 purchases refunded, so that good to hear 

have you sent the proof of purchase as requested ? not sure why they didnt get you to upload them to a ea ticket unless you didnt have them at the time of the call

@proxos666I sent the screenshots yeasterday and still waiting for the confirmation. And yet to see the refund going back into my account when i check my banking. Still a preffered player.

edit: refund now seen on my end, resent screencaps and await confirmation

@proxos666Was confirmed over the phone my screen shots were finally seen yesterday. still preferred status