SWTOR Can't use security key on new phone

In this instance calling them up is all you can do.

What a stupid system.

@Maartzzz

What exactly is the stopping point you are following the directions in this link ?

Try removing the key then re-adding it, i have seen browser used make a difference in what was seen

I don't get the 'lost your security key?' option on chrome. I'll try on another browser now but hope aren't high.

Edit: Just tried on both firefox and edge and all I get is [this](http://i.imgur.com/lFDU7yi.png). I can't even contact customer support because it just redirects to help.ea rather than swtor support now..

@Maartzzz

Just something someone said previously are you able to try that link on your phone at all ? 

They had the same thing yet accessed on their phone and it appeared, not sure why as yet

Nope, unfortnately still doesn't work. ☹️

What a silly system.

@Maartzzz

Does sound like phone is the way to get it sorted - link

if you have skype, can call for free, add a contact with number +18553452186 (must be added as a contact)

(Support available from 9.00 CT - 21.00 CT)

I'm not a subscriber so it says the only way I can get help is here...

@Maartzzz

All account issues is for anyone so they will help

Hi @Maartzzz,

proxos666 is correct, the support team will help with account issues, even if you're not a subscriber.