Forum Discussion

f18961196286ef59's avatar
f18961196286ef59
Rising Newcomer
11 days ago

SWTOR EA Account linked to a random unfamiliar email address

Hi Team,

My account name on SWTOR is doomgeneral

I have had a headache trying to fix this, I am a returning player and my account was made in 2011 but with this EA Account linking stuff I have been at a loss.

This forum post is made from what I assume is an automatically generated account from 2019 using my SWTOR email (per the snip of account error message)

I can't contact customer support (in game ticket is membership and I cannot make outbound calls from my country to those numbers).

The EA account linked to my SWTOR account is completely unfamiliar to me, not once have I made an email ending in @whdweb.xyz so I can't reset the password

My EA account which shares an email with my SWTOR account has been password reset and I still get the same error on SWTOR (I thought maybe the error is just wrong on the account page so tried this)

I have attached snips of the error but it feels like a loop - I can't call or make a ticket, I can't then unlink the account, which enables me to buy a subscription to enter the ticket in the first place.

I'd appreciate advice on how to move past this as I really want to grind the game with a sub for May the 4th :(

Snips below, top when trying to make a purchase, bottom of my account page

Thanks in advance!

1 Reply

  • The linked ea account would of used the same email address used to create the swtor account

    These accounts can use different emails and passwords moving forward, yours sounds like it was hacked
    if you do not know the linked ea account then calling is the only option available, apart from creating a new swtor account

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 1 hour ago
19,396 Posts