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Steelie97's avatar
5 years ago

SWTOR Launcher issues

Over the past few months every other patch I had to do of this game, files got corrupted and I had to repair it. Eventually repairs stopped working when installation after repair got stuck on a certain percentage and the client went completely inactive according to task manager. I tried to run the patch 2 more times with same results. Stuck on 70%, no activity in task manager, couldn't even close the Launcher with the X corner.

When I tried to fix this by reinstalling the game, I wasn't even able to initialize it when I got the unspecified error message. This is easily the most frustrating experience I've ever had with any game's launcher I've used, and I can't believe these issues persist even after 10 years of this game's existence.

I'm seeking any help I can use. Yes, I did attempt to run it through a non-streaming client, as an administrator, when through chkdsk and memtest without any issues. No advice I've found on the internet has given me any results and I'm at a wit's end. I'm currently paying for a game I can't play with any reasonable means, and I don't think this is acceptable in any way. I hope there is a way to resolve this, or if there is not, there are options for a refund.

Thank you.

2 Replies

  • @Steelie97 

    can you post the latest launcher log is in a log folder if your getting this on streaming and non streaming as they are 2 totally different patch methods

    the stuck on 70% two thoughts , no disk space and it halts or the antivirus/firewall has halted the download 

  • 2020-06-25 17:03:30 INFO SWTOR Launcher [Core:D2020.0.6 Lib:P1.6] initialized.
    2020-06-25 17:03:30 INFO File info: D:\star wars-the old republic\launcher.exe size=8043304, created=6/24/2020 21:2:36, accessed=6/25/2020 16:54:19, written=5/7/2020 21:31:0
    2020-06-25 17:03:30 INFO Initializing download manager
    2020-06-25 17:03:30 INFO Loaded settings from D:\star wars-the old republic\launcher-app.settings
    2020-06-25 17:03:30 INFO Loaded settings from D:\star wars-the old republic\launcher.settings
    2020-06-25 17:03:30 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
    2020-06-25 17:03:30 INFO completeLauncherInit()
    2020-06-25 17:03:30 INFO -----------------------------(-120)-----------------------------
    2020-06-25 17:03:30 INFO Timezone: -120
    2020-06-25 17:03:31 INFO SpecsHash=1686639739.3576165082
    2020-06-25 17:03:31 INFO Checking for launcher update
    2020-06-25 17:03:31 INFO Loaded agreements from D:\star wars-the old republic\eula.settings
    2020-06-25 17:03:31 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
    2020-06-25 17:03:31 INFO Download: http://manifest.swtor.com/patch/patcher2020.patchmanifest (159.153.92.50 )
    2020-06-25 17:03:32 INFO Manifest Loaded: patcher2020, current=1/upcoming=-1/required=1
    2020-06-25 17:03:32 INFO ManifestState=GetManifest: patcher2020, current=-1/upcoming=-1/required=1
    2020-06-25 17:03:32 INFO Manifest Loaded: patcher2020, current=1/upcoming=-1/required=1
    2020-06-25 17:03:32 INFO ManifestState=Complete: patcher2020, current=1/upcoming=-1/required=1
    2020-06-25 17:03:32 INFO Patch completed normally (patcher2020)
    2020-06-25 17:03:32 INFO Patching end
    2020-06-25 17:03:32 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
    2020-06-25 17:03:32 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
    2020-06-25 17:03:32 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
    2020-06-25 17:03:32 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
    2020-06-25 17:03:32 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
    2020-06-25 17:03:32 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
    2020-06-25 17:03:32 INFO Patch completed normally (eualas)
    2020-06-25 17:03:32 INFO Patching end
    2020-06-25 17:03:35 INFO User logs in.
    2020-06-25 17:03:35 INFO Retrieving patch notes for environment [swtor]
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO BitRaider is available for [swtor]
    2020-06-25 17:03:35 INFO Previous patching mode for [swtor] is [BR]
    2020-06-25 17:03:35 INFO Patch selection action: GoStraightToBR
    2020-06-25 17:03:35 INFO Starting game requirements check. Patching requirements using SSN.
    2020-06-25 17:03:35 INFO Chosen environment is swtor
    2020-06-25 17:03:35 INFO Starting Bitraider Streaming
    2020-06-25 17:03:35 INFO BitRaider Transitioning from Asleep to Launch
    2020-06-25 17:03:35 INFO isBitraiderRunning: false
    2020-06-25 17:03:35 INFO Creating bitraider configuration files
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
    2020-06-25 17:03:35 INFO BitRaider required version is [1.3.3.4098].
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Using environment.name [swtor], productName [retailclient]
    2020-06-25 17:03:35 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="D:\\Star Wars-The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
    2020-06-25 17:03:35 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="D:\\Star Wars-The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
    2020-06-25 17:03:36 INFO BitRaider launched
    2020-06-25 17:03:37 INFO Waiting for BitRaider to start...
    2020-06-25 17:03:38 INFO BitRaider running
    2020-06-25 17:03:38 INFO BitRaider Transitioning from Launch to Connect
    2020-06-25 17:03:38 INFO BitRaider required version is [1.3.3.4098].
    2020-06-25 17:03:39 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
    2020-06-25 17:03:39 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:03:39 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:03:39 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:03:40 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:03:40 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:03:45 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:03:45 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:03:50 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:03:50 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:03:55 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:03:55 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:04:00 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:04:00 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:04:05 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:04:05 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:04:10 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
    2020-06-25 17:04:10 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:04:10 ERROR Timeout connecting to BitRaider.
    2020-06-25 17:04:10 INFO Requesting BitRaider quit..
    2020-06-25 17:04:10 INFO BitRaider_QuitBRWC::DoInvoke: Requesting BitRaider quit.
    2020-06-25 17:04:10 INFO BitRaider Transitioning from Connect to Error
    2020-06-25 17:04:10 ERROR Entering bitraider State Error
    2020-06-25 17:04:13 INFO User presses exit - E:(false,Error Text) NE:(true,This application has encountered an unspecified error.  Please try this patch again.)
    2020-06-25 17:04:13 INFO Requesting BitRaider quit..
    2020-06-25 17:04:13 INFO BitRaider_QuitBRWC::DoInvoke: Requesting BitRaider quit.
    2020-06-25 17:04:13 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
    2020-06-25 17:04:13 ERROR Failed to initialize BitRaider query mapping.
    2020-06-25 17:04:13 INFO Transmitting log before close
    2020-06-25 17:04:14 ERROR Patcher logging failed (500).
    2020-06-25 17:04:14 INFO Closed launcher

    Currently trying to reinstall on a streaming client. The stuck on 70% issue was on a non-streaming one.

    I also got an error message as soon as I closed the launcher after the failed launch. I have only one real temporary solution, getting rid of Bitraider and reinstalling on a non-streaming client. That usually works but the file corruption and repair issues are guaranteed to repeat after one or two patches. I can't say I want to reinstall the game every 3 or so months, I need a better solution.

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