not common at all for issue you have, have you tried purchasing coins and sub through steam ? whilst your account is at studio being investigated.
as mentioned in https://answers.ea.com/t5/General-Discussion-Technical/There-is-an-issue-with-your-Electronic-Arts-account-CANT/m-p/10307839#M74156
Support said purchasing via steam for both subscription and coins should work (as long as the steam and swtor accounts are linked correctly by logging in fully on a character with steam first before purchasing).
Hey proxos666, never mind. It finally worked, I bought the subscription through Steam, and now I'm subscribed again. I guess I was just over-cautious that I had heard from multiple people that the Steam version of subscribing was unreliable and non-refundable. Yet I got tired of waiting and just decided to go for it; I guess that little risk paid off; thanks anyway for initially responding.
