Forum Discussion
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." Same issue here, already changed password, but it didn't work ☹️
My swtor account name luigi_pl
And also I bought subscription on steam, but it wasn't recognized on swtor.com
You will need to call swtor support to fix an account issue , as to the steam purchase they have no email from you at present
either email in screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
or ask to upload the screenshots to an ea ticket when you call support
- 4 years ago
@proxos666Ok, I will contact support after I finish work. [Edit] Will I be able to use Skype to contact support?
About mail, it is weird, as I sent it 10 hours ago.
[Edit] Just checked it once more, a stupid mistake, I sent it from an email address that didn't have a dot, while the one I used to create swtor/ea account had a dot. - proxos6664 years agoHero+
skype is ok , hours open and numbers are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
- 4 years ago@proxos666 Ok, thx for link