I've just come back from a break and have tried to log into the game, I know my Display Name and Password, however its requiring a One Time Password that is never being sent. I've done all the obvious stuff, checked spam, blocked senders etc...
I'm not really sure what I'm meant to do from here, I've gone to the help site and the only way to submit a ticket is in game, which obviously I can't.
had the same problem but it appeared after i just did the process again. I didnt appear on my phone but my Computer Email.
I've tried it a few times now, waiting the 15 minutes in between just to make sure and still having the issue.
I've also tried calling the help line both in the US and UK during their supposed opening hours and it just says no agents are available and to call back later =\
you are best to call swtor support when the lines are open during the listed open hours
I am having the same issue with an account I haven't played in 3 years.... that has been subbed the whole time. were you able to get your one time password?
No sadly, I've tried a few times but each time it just says there are no agents available and to call back later. Also tried a couple more times to see if maybe the email would come through and still nothing :(
when the lines are not open you will get that message , check the hours the lines are open in this link
