10 Omi Refund for Boussh Omicron

Yes, but they are aware that the game has these things called guilds. And online forums like this one where people talk and share information. So, when people continued to get 10 omi mats refunds after adding the Boushh omi, it was foreseeable the guilds would encourage members to get the omi since it would help with the raid and guild performance. And, it only cost a net 10 mats at the time. And, it was foreseeable when they pulled the refund with no communication that some people would add the Boushh omi and be surprised and disappointed when they did not get the refund. Detailed communication would have been better here. Don’t defend poor communication. It just encourages future poor communication.