Forum Discussion

umuturkerr's avatar
11 months ago

Account banned but why

Hi, my account was incorrectly banned today. My ally code is 985-188-145. There is no ban history on the EA support site that explains the reason for banned account and I’d like to have this issue resolved please. I am aware there is a wave of accidental bans happening and I’m a victim.
Here is my SWGOH.gg profile: https://swgoh.gg/p/985188145/
  • "364591685;c-2451645" wrote:

    my account was also banned


    :D

    https://forums.galaxy-of-heroes.starwars.ea.com/discussion/267402/help-me-unbanned-account#latest
  • Wrathrider43's avatar
    Wrathrider43
    Seasoned Newcomer
    Send a PM to CG_leviathan and explain. He won't respond but he is your biggest hope.
    If you bought/transferred the account, used hacks in PVE, bought crystals from 3rd party, other things are considered for bans.
    It is Thanksgiving weekend for them, so I doubt they're in office today.
  • I have never used hacks in any way, I don't even know if hacks can be used on ios, I have never bought crystals from 3rd party, my purchases are always on ios or ea.com, all invoiced, I have not sold or bought my account, I log in with my own apple account. If I send a regular message to CG_leviathan for a few days, will he reply even if it's not today?
  • well, if I don't get an answer, I also wrote to ea, what else can I do because I was banned for no reason
  • there must have been a mistake. If you find out why this happened, please let me know.
  • I hope someone will tell me why I was banned, I will do whatever it takes to make sure it doesn't happen again.
  • A mega thread.. More evidence that the automated system used to send bans has glitches that need to be fixed.

About SWGOH General Discussion

Discuss and share your feedback on Star Wars: Galaxy of Heroes with fellow players.77,366 PostsLatest Activity: 31 days ago