Completely agree with you and I think they are fine with fleet arena anf this isn't a problem that is effecting them enough to do anything. They have gone for increasingly aggressive pricing strategies and monetisation. Don't get me wrong by no means are they horrendous. I play World of Tanks and their monetisation is disgusting with nested loot boxes.
Since i started the game way back there have been so many positive changes and I like the concept of lsb's letting new players catch up. But they've also slowly nixed better value items (Remember the crystal subs you could buy) for ascension packs. I still think compared to most games they really aren't that bad. But the point being fleet doesn't generate them any revenue really, it costs them with the crystal rewards.
Players like the big ticket GL's and the characters so fleet has just been left as is. I would really like to see an overhaul of fleets some day no just to stop this problem but actually make it more engaging and fun. But yeah for now they do seem seem fine with it so you have to so what works for you. It's so frustrating that this experience converts a paying player to a ftp but hopefully it's those players on my fleet shard now bankrolling my free game play 🤣
Thanks for your reply mate, couldn't agree more.