"TVF;c-2042795" wrote:
"BobcatSkywalker;c-2042716" wrote:
"Kyno;c-2041961" wrote:
"BobcatSkywalker;c-2041509" wrote:
"Kyno;c-2041465" wrote:
"Col_Janson;c-2041142" wrote:
Kyno I think a better wording than "less crucial issue" should be used. It was specifically said that the original question was misunderstood, and specifically said that an answer would be returned because it was understood now. The question of rotating TBs around to accurately reflect progression directly impacts Guilds and there member participation and roster development. This is a problem of accountibility at this point and is completely fair to have appropriate reminders and bumps to have it addressed. The original request at the beginning of this thread was extremely polite and non-confrontational, please do not lump in those who have appropriately questioned with the trolls.
The answer to this question even if it was given right away, is not critical. This issue is not critical and wouldnt have been implemented right away had they interpreted this correctly the first time.
I'm not sure why the politeness of the question should matter at all, since all communication should be that way, but the OP recieved a polite reply already...
Who should be accountable for what? Crumb responded and is not the person who can answer that question. No timeline was given that could have been violated. I dont think Crumb should be accountable to an arbitrary timeline set by the community, that doesnt seem reasonable.
No one has commented that seeking a reply is not ok, I have actually tried to keep up with this in reminding him to get an answer, but again this question/answer is not critical and when the answer does come around nothing is going to change right away.... I'm not lumping anything together, just trying to get an answer and keep perspective that this is not a huge issue on any front.
Who should be accountable for what?
Crumb should be accountable for his word.
Your lying when you say no timeline was given see below.
"CG_SBCrumb;c-2024522" wrote:
Hey folks, sitting down with Tophat at lunch today to get a better answer to your question. I should have an update this afternoon
6 weeks isnt arbitrary deadline set by the community. 6 weeks is just the amount of time that has passed since crumb said he should be able to have an update that afternoon.
I agree I don't think crumb should be accountable to an arbitrary deadline set by the community but should he as the community manager be accountable based on his word?
And after that he replied that he couldnt get a solid answer. So again, he did what he said in the quote you have there and came back with a response.
"CG_SBCrumb;c-2024816" wrote:
Hey folks, apologies. I couldn't get a solid answer today for this but I've covered their desk in sticky notes to remind them Monday. Sorry for the run around
Okay so he said Monday. what Monday was that? Monday like 6 weeks ago...
Answer yes
The timetable you claim is arbitrary and set by the community was actually set by crumb (Monday). That was over a month ago.
I know you need to stick up for them but asking for a community manager to be responsible for updating the community and not leave an issue hanging with no response for over a month after an update saying this afternoon then monday then a month and still no response is complete within reason.
"CG_SBCrumb;c-2024816" wrote:
Hey folks, apologies. I couldn't get a solid answer today for this but I've covered their desk in sticky notes to remind them Monday. Sorry for the run around
Pointless re quoting now? Not even your 1 word? Must be a busy day for u.
My point was crumb said he will remind them monday. Monday came and went then week 1 week 2 week 3 a month week 5 week 6 still no update....
Then kyno posting about there never was a timeline given and insinuating that the community is being unreasonable for wanting an answer in an arbitrary time frame.
Number 1 there was a timeline given, the community didnt set an arbitrary date crumb himself said he will remind them monday.
People are asking for accountability for the community manager because it has been 6 weeks since he said he will remind them monday and we haven't got an update since. we dont even know if he reminded them or maybe he totally dropped the ball and forgot to remind them on monday because he was preoccupied xmas shopping. Who knows were all in the dark.
Blaming the community for creating arbitrary deadlines when the community manager ghosts out on us after giving us a date when we can expect progress is disingenuous, maybe the community wouldn't be so toxic if we got updates like "were looking into this" or something really simple to tell players it's being handled... absolutely 0 communication for over a month is not managing a community it simply just ignoring the community.
