Please feel free if you wish this to be open to respond to the following points:
"Solus_Imperius;d-238862" wrote:
Straight from the SWGoH ToS
Interfere with or disrupt another player's use of an EA Service. This includes disrupting the normal flow of game play, chat or dialogue within an EA Service by, for example, using vulgar or harassing language, being abusive, excessive shouting (all caps), spamming, flooding or hitting the return key repeatedly.
Harass, threaten, bully, embarrass, spam or do anything else to another player that is unwanted, such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation, religion, heritage, etc. Hate speech is not tolerated.
Contribute UGC or organize or participate in any activity, group or guild that is inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, invades another's privacy, or is otherwise reasonably objectionable.
If you have any evidence of any of these happening in game, please feel free to message CG_SBCrumb, and they will take appropriate action. This type of harassment happening in the in game chat is dealt with by CG, and this was stated in the original thread also.
"Solus_Imperius;d-238862" wrote:
Engage or assist in cheating or other anticompetitive behavior (such as boosting, collusion, and match or matchmaking manipulation).
Promote, encourage or take part in any prohibited activity described above.
the type of collusion indicated here, would be more akin to what was done in tournaments, where 2 players would setup a system that would allow them to score more points using each others positions and teams to do so.
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Unfortunately players attacking, and using the timer to their advantage is not going to constitute collusion as violation of the ToS, from my understanding. This does not mean you should not document and make your case as you see fit through the proper channels.
Even with documentation of conversations that happen in a 3rd party app, this would be hard to prove those are the same people and not "fakes" or some setup to discredit them.
People chatting about the game, and even planned attacks against someone else are not anti-competitive, that is part of the competition. purposefully weakening teams would be a good candidate for this argument, but that is not what you are describing.
As I have said, please document any in game harassment and send this in a direct message to CG_SBCrumb. They will take action on messaging like that.