Cere free pack

"BubbaFett;c-2412418" wrote:

"AlgechAlgolgomel;d-262476" wrote:
What changed in the rollout for Cere compared to Cal? The free pack for Cal was available both in game and in the webstore, but Cere's is only on the webstore. It's only one pack, but it is still frustrating for those that cannot access the webstore.

How can you access the game and the forums but not be able to access the webstore?

Your email contains a "-" or you are under 18 but above 13.

The "-" in the mail is a pain in the ass since round about 2 months.. I can't believe that is a problem so hard to fix...Have the same problem...

I also saw a free Fallen Order welcome pack, with 2nd and 9th shards.

Oh... 15 Cere shards, 25 Trilla.

"CG_Tusken_Meathead;c-2412583" wrote:
Hey folks, just got word, on the 29th the Free Cere pack will enter the in-game store

Thanks Meathead!

"BubbaFett;c-2412418" wrote:

"AlgechAlgolgomel;d-262476" wrote:
What changed in the rollout for Cere compared to Cal? The free pack for Cal was available both in game and in the webstore, but Cere's is only on the webstore. It's only one pack, but it is still frustrating for those that cannot access the webstore.

How can you access the game and the forums but not be able to access the webstore?

My age on the forums is correct but my age in game is not.

Maybe you can get a digital fake ID?

"BubbaFett;c-2412434" wrote:
Bummer dude... You should try to get your age corrected

I tried, but I don't trust the support channels enough to send them my ID. I was told the account was only a month or two underage, so I'm waiting it out.

"BubbaFett;c-2412418" wrote:

"AlgechAlgolgomel;d-262476" wrote:
What changed in the rollout for Cere compared to Cal? The free pack for Cal was available both in game and in the webstore, but Cere's is only on the webstore. It's only one pack, but it is still frustrating for those that cannot access the webstore.

How can you access the game and the forums but not be able to access the webstore?

Take a look around here on the forums, there are quite a number of posts and comments on this topic from players whom can't access the store.

And I agree with op, why not include the pack in game again? Or even better, fix the bug.

"Lumiya;c-2412460" wrote:

"BubbaFett;c-2412418" wrote:

"AlgechAlgolgomel;d-262476" wrote:
What changed in the rollout for Cere compared to Cal? The free pack for Cal was available both in game and in the webstore, but Cere's is only on the webstore. It's only one pack, but it is still frustrating for those that cannot access the webstore.

How can you access the game and the forums but not be able to access the webstore?

Take a look around here on the forums, there are quite a number of posts and comments on this topic from players whom can't access the store.

And I agree with op, why not include the pack in game again? Or even better, fix the bug.

Because they're trying to incentivize people to go to the web store.

I agree though - fix the bug. It's just a matter of luck that I don't have a dash in my email address. I'd be livid. This is a problem with email address validation or poor pattern matching. Should be an easy fix. No clue why it's dragged on this long.

"herd_nerfer;c-2412465" wrote:

"Lumiya;c-2412460" wrote:

"BubbaFett;c-2412418" wrote:

"AlgechAlgolgomel;d-262476" wrote:
What changed in the rollout for Cere compared to Cal? The free pack for Cal was available both in game and in the webstore, but Cere's is only on the webstore. It's only one pack, but it is still frustrating for those that cannot access the webstore.

How can you access the game and the forums but not be able to access the webstore?

Take a look around here on the forums, there are quite a number of posts and comments on this topic from players whom can't access the store.

And I agree with op, why not include the pack in game again? Or even better, fix the bug.

Because they're trying to incentivize people to go to the web store.

I agree though - fix the bug. It's just a matter of luck that I don't have a dash in my email address. I'd be livid. This is a problem with email address validation or poor pattern matching. Should be an easy fix. No clue why it's dragged on this long.

I agree.

Well they are only hurting themselves then. I visited the store daily but I can't anymore, because both my e-mail addresses contain a dash and to be honest, I really don't want to create another address that I will not use anywhere else just because of a simply fixed bug.