I'll believe your story OP
Lets say you trusted someone who you thought was trustworthy and he ended up using hacks on your account
Unfortunately, Capital Games has a zero tolerance policy towards accounts that cheat because you have deprived legitimate players from victory and left a negative impression on them
Also, there is a reason the Terms of Service is against Account Sharing because even your cousin brothers might end up cheating and ruin 6 years of account progress overnight
Regardless of who did it on your account, the fact remains that your account did cheat against fair and honest players
You can wait for LucifersDaddy to get back to you, but I honestly don't think they will reverse the decision given their policy towards cheating but i could be wrong :shrug:
In the future, I would advise not to trust others to handle your account because you never know what others will do with your account and rather risk losing 2-3 days or more of progress if life gets busy like everyone else