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It's a lot of work and CG wouldn't do it for a mere 5,000 crystals. If they did it, expect it to be somewhere between 15,000 and 25,000 crystals. It would be at the level of diminishing returns for us, though players would do it, but CG's focus would be on how much they could bilk from us for it. Because, CG's run by accountants now, not gamers. So their priority is getting us to spend the most money possible with the least amount of work from them.
Whatelse73well, there's a complaint for everything... Let's reframe your comment there:
CG is a game development business, owned by publicly traded corporation Electronic Arts. They are a company that exists to make a product that will be profitable so as to provide a return on their investment and operating costs and provide a profit for their shareholders and stakeholders on top of that. (None of this is bad or good it is simply what it is)
So yes... they're not going to put developer time and effort into a feature that won't benefit their primary goal. And being able to grind up unused characters to then reinvest the resources into a new character that you would lose doesn't benefit that primary goal at all, and would almost certainly hurt it.
It won't happen, it shouldn't happen (for the long-term health of the game), but also that's OK. We can accept that CG as a company exists to make a profit (sidenote: this isn't to say the people at CG aren't gamers, that also is wrong) without projecting any negativity onto that fact.
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